Process and cost optimisation
Situation and Client Profile
Global media, marketing and digital agency
Present in
100+
countries
+60,000
employees
~$10bn+
revenue
Inefficiencies in core workflows and processes of finance department
Kapsu Partners - What We Did
Developed a finance cost optimisation program starting with operations in India:
Current state documentation and identification of pain points across core processes
System review (MS D365)
Conducted focused workshops to design future state for key processes
Identified and prioritised a roadmap of opportunities covering process re-engineering, automation and resourcing changes
Outcomes
Identified opportunities to reduce cost base by nearly 50%
Requested to run similar process for other markets globally
